We Hear You
Thanks for being honest with us — that takes guts, and we appreciate it.
If something didn't work the way you hoped, we want to know. And we want to make it right.
Reply to your order confirmation email, or reach out directly:
We read every message. No bots, no scripts — just us. Tell us what happened and we'll figure out how to fix it.
A quick note
Skincare can take 4-6 weeks to show real results, especially for guys with facial hair. If you're still in the early stages, hang in there.
If you've given it time and it's not working, we want to hear about it. Either way — thanks for giving us a shot.
— Nick
Founder, stubble + 'stache