Shipping

We ship domestically with USPS. International orders ship with DHL.

Please note estimated delivery times are provided by the carrier and are estimated shipping times only, not guarantees. The carriers will not refund the shipping costs if these estimated delivery times are not met.

Items going to APOs/FPOs ship via USPS.

International Shipping

Customers outside of the U.S.A. are responsible for any customs, duties, or taxes imposed by their country. These taxes are typically collected during checkout.

Should delivery be refused due to any customs, duties or taxes imposed by the destination country, no refunds will be issued until the order arrives back to us.

The customer is responsible for any return shipping charges in this situation. If an order is "abandoned" i.e. the customer refuses to pay any out standing taxes and does not cover any return shipping costs (if required), no refunds can be issued.

Should a customer request a refund without returning the item, if approved, a 20% fee will be deducted from the refund amount. In this case, since the item is being kept, customs, duties and taxes cannot be refunded. Shipping fees are nonrefundable.

Once the order is returned to us, the product price will be fully refunded. Shipping costs are non-refundable.

International shipping times vary by location. In some cases, delivery can take up to, or over a month depending on the shipping service. Shipping times are provided by the carrier and are estimates, not guarantees. Please note that external factors such as pandemics, wildfires, hurricanes, severe weather, and other natural disasters can cause additional shipping delays. All products are shipped from the United States.

Returns

30 day Happiness Guarantee

Your happiness is one of our top priorities (second only to creating the best skincare products man has ever known). Have a problem? Contact Us and we'll make it right. Contact us within 30 days of receiving your order for a full refund of the product cost. Shipping costs are non-refundable.

To complete your return, we require a receipt or proof of purchase. Should you need to return an item, you are responsible for return shipping costs if required. Shipping costs are non-refundable.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Returns after 30 days

On very rare occasions, refunds may be authorized for return requests occurring after the thirty day return window. If approved, each item is subject to a $6 fee which is deducted from the refund amount.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.

Sales Tax

We are based in Washington, DC and are required by law to charge a 6% sales tax on all orders to addresses within the the District of Columbia. We are also required by law to collect sales tax in the state of Texas.

Wholesale Orders

If you are a business owner and would like to carry our products, please visit our wholesale page

Privacy

Our current privacy policy is available here.

If you have any other questions, please contact us

These terms may be updated at anytime.